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1999-2000 Cadillac Escalade Clunk Bump or Squawk when Vehicle Comes to Complete Stop

Some customers may comment on a clunk, bump or squawk noise when the vehicle comes to a stop or when accelerating from a complete stop. Cause A slip/stick condition between the transfer case output shaft and the driveshaft slip yoke may cause this condition. Diagnostic Tips There are several resources in the electronic Service Information System which can provide the technician with information on diagnosis and repair of clunk conditions, and fix the customer’s vehicle right the first time without unnecessary parts replacement. Some of the documents available in SI include: • Symptoms – Propeller Shaft (SI Document ID #697266) • Knock or Clunk Noise (SI Document ID #697290) • Rear Drive Axle Noises (SI Document ID #700580) • Launch Shudder/Vibration on Acceleration (Replace Propeller Shaft and Install a New Pinion Flange/Seal), Bulletin #02-04-17-001 • Information on 2-3 Upshift or 3-2 Downshift Clunk Noise, Bulletin #01-07-30-042 • Driveline Clunk When Stopping (Reprogram Powertrain Control Module (PCM), Bulletin #03-07-30-028 Correction Replace the rear drive shaft slip yoke with a new nickel-plated slip yoke. See the parts table below. Follow the service procedure below. 1. Raise the vehicle on a hoist. Refer to Lifting and Jacking the Vehicle in General Information (SI Document ID #349918). 2. Reference mark the propeller shaft to the pinion flange connection. Important: Do not pound on the propeller shaft yoke ears. Never pry or place any tool between a yoke and a universal joint. 3. Remove the bolts and the yoke retainers from the pinion flange. 4. Slide the propeller shaft forward and out of the rear pinion flange. 5. Lower the rear of the propeller shaft and pull the driveshaft out of the transfer case.


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